
Where is Vicky’s Studio located?
Vicky’s Studio is located inside the K & I Salon at Montgomery Mall. You’ll find us providing personalized hair services in a welcoming and professional environment.
How do I book an appointment?
You can schedule your appointment by calling us at (301) 213-8129 or 📅 Click here to schedule your appointment. We recommend booking in advance to secure your preferred time slot.
What should I bring to my appointment?
You need to come with an idea of the style you want. If you purchased a service online, it is necessary to bring proof of purchase, as we will have your information in our system.
Online Purchases and Services
What happens after I buy a service online?
After your purchase, you will receive a confirmation email with details and instructions to schedule your appointment. Make sure to book your service before it expires, as you have 180 days to use it.
Can I change the service once I have purchased it?
If you need to change the service, contact us at (301) 213-8129 as soon as possible. Some changes may involve additional charges depending on the service’s characteristics.
What should I do if I need to cancel or reschedule my appointment?
We understand that life happens! Please contact us at least 24 hours before your scheduled appointment if you need to cancel or reschedule.
If you do not cancel within 24 hours of your appointment, a cancellation fee will be charged according to the service you had booked.
Payments and Policies
What payment methods do you accept on the website?
We accept credit and debit cards for all online purchases.
Are there additional charges when buying online?
The posted prices are subject to hair length and volume. Specifically, the standard price is for bust-length hair with medium volume. Any additional cost will be determined at the salon based on these characteristics.
Can I request a refund if I change my mind after purchase?
Refunds are not accepted once the purchase is made. Be sure to review the service details before proceeding with payment. However, you can exchange the credit for another service within 180 days of purchase.
Does my purchase have an expiration date?
Yes, service purchases are valid for 180 days. We recommend scheduling your appointment as soon as possible to ensure availability within that period.