
Where is Vicky’s Studio located?
Vicky’s Studio is located inside the K & I Salon at Montgomery Mall. You’ll find us providing personalized hair services in a welcoming and professional environment.
Do I need to book an appointment before redeeming my Groupon coupon?
Yes, an appointment is required to receive any service.
How do I book an appointment?
You can schedule your appointment by calling us at (301) 213-8129 or 📅 Click here to schedule your appointment. We recommend booking in advance to secure your preferred time slot.
What should I bring to my appointment?
You need to come with an idea of the style you want. If you purchased a service on Groupon, it is necessary to bring the coupon, as we will need to redeem it at the appointment.
What should I do if I need to cancel or reschedule my appointment?
We understand that life happens! Please contact us at least 24 hours before your scheduled appointment if you need to cancel or reschedule.
What happens if I don’t cancel my appointment on time?
If you do not cancel within 24 hours of your appointment, a cancellation fee will be charged according to the service you had booked.
Are there additional charges?
The posted prices are subject to hair length and volume. Specifically, the standard price is for bust-length hair with medium volume. Any additional cost will be determined at the salon based on these characteristics.
When does my Groupon coupon expire?
The promotional value of your Groupon coupon expires 180 days after purchase.
Can I repurchase another Groupon coupon?
Yes, Groupon coupons can be repurchased every 30 days. The offer is limited to 3 coupons per person.
What happens if I am not eligible for the service?
If you are not eligible for the service, you will need to manage your refund request through Groupon.